To achieve total customer satisfaction to the best of our ability for every product we produce and every service we perform.

• Ensure that our employees are properly trained and know our expectations as well as the expectations of our customers.

• Maintain effective communication between management and employees.

• Show the care and respect that each employee deserves by responding to their needs.

• Recognize our employees who make our "Super Service Team" a reality.

• Focus on the continuous improvement of work processed as an organization and as individuals in the areas of safety, quality, protecting the environment, integrity, and job performance.

• Maintain effective communication between our company and our customers.

• Show the care and respect that each customer deserves by responding to their needs.

• Provide the resources necessary to ensure the highest quality products and services.

• Efficient product creation and service performance.

• Timely service performance and product delivery.

• Earn and maintain customer and public trust and respect through open communication with them and each other.

• Reflect fairness, respect, and the highest quality standards of ethical conduct.

• Strive to reach our goal of zero accidents.

• Continually improve upon the processes that directly or indirectly lead us to our goal of zero accidents.

• All injuries and occupational illnesses are preventable.

• NO job is so important that we cannot take time to do it safely.

• Establish a culture of safety consciousness.

• Safety compliance is a condition of employment.

• In the event of an accident, it will be handled promptly and professionally.

• Strive to maintain employee retention. Minimize turnover.

• Educate our employees and ensure that we do not pollute the environment.

• Provide the resources required to protect the environment.

• Demonstrate genuine concern for the environment through our actions.